Managed IT Services
ATCOM NZ provides Managed IT Services and Data Centre solutions to meet your business needs, plus the technical expertise and support you won’t find anywhere else. ATCOM’s Managed IT Services provides many benefits, designed to free you from the necessary but time-consuming chores of monitoring and managing your IT infrastructure.
ATCOM NZ Managed IT Services benefits include:
- Comprehensive geographic coverage
- Reduced risk
- Increased focus on the core business
- Flexible coverage plans
- Access to enhanced skills base
- Access to the latest technology
- Ability to adapt to changing business conditions
- Predictable costs
Managed Servers
Optimizing your server infrastructure
For your business to run smoothly, you must have complete confidence that your IT systems have been deployed and are being administered and managed with a high degree of expertise and efficiency. Managed Servers are an excellent way to ensure this.
At ATCOM NZ, we deliver just what the name Managed Dedicated Servers implies. We set up servers designed and dedicated to meet your business needs for you in one of our state-of-the-art data centres. This ensures the highest level of security, availability, service, upgrade-ability, flexibility and scalability.
Our security procedures meet the most stringent standards having been audited to ensure they’re Tier 3 and HISO compliant. This also means they meet most regulatory requirements and because we manage the servers for you, we make sure they’re compliant for the life of your contract.
Another benefit of Managed Servers is that ATCOM NZ’s engineers work on your behalf to handle the day-to-day activities that can distract your IT professionals from more strategic initiatives. We ensure your mission-critical desktops and servers have the latest versions of your software and have the most recent security patches installed. We are dedicated to providing advanced monitoring, patching and issue resolution for your IT infrastructure.
In addition, we provide comprehensive remote support services. Our team of experienced, certified and responsive staff is there 24/7/365 monitoring servers and data to anticipate any potential issues and fix them before they become problems.
ATCOM NZ’ Managed Servers come with a high level of professional support, saving you time and money that can be better spent elsewhere. Cutting down on staff hiring and training can seriously help your bottom line and streamline business operations. It also gives your current IT staff the breathing room to focus on more strategic needs of the organization.
Managed Dedicated Servers include:
- Single point of contact
- Guaranteed response time
- 24/7/365 monitoring of critical services
- Patch updates
- Remote support for issue resolution
- Reporting for capacity planning
- Contracts administration